About PIVOT
Key Benefits
The PIVOTSM Model
Strategy & Design Services
Collaborative Data Management
Composition & Programming Services
Multi-Channel Delivery
Analytic Services
Portal & Online Tools
Collaborative Data Management

Content That Connects
Communications, in all forms, are becoming more targeted and pertinent to the recipient. Customer expectations for concise, relevant and personalized communications are growing. Transactional documents need to respond to this trend as well.

Our Collaborative Data Management Services provide document owners with tools and expertise to identify targeting opportunities, understand available data triggers, define segmentation, manage content, and document the supporting business rules.

PIVOTSMCollaborative Data Management Services are designed to assist in adding value to the customer experience through:

  • Technical specification consulting
  • Message matrix development
  • Business rule management
  • Content and message management
For more information about PIVOTSM Collaborative Data Management, go to the Contact Us section or contact your RR Donnelley BCS Sales Representative.
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